Collections Specialist Job at Genuine Search Group, New York, NY

  • Genuine Search Group
  • New York, NY

Job Description

We’re hiring a Collections Specialist to join a growing real estate portfolio.

As the organization continues to scale, this role is critical in managing high-volume receivables and maintaining strong tenant relationships.

Key Responsibilities:

  • Manage aging reports and follow up on past-due accounts
  • Communicate with tenants to resolve payment issues and negotiate plans
  • Investigate billing discrepancies and collaborate cross-functionally
  • Support escalations, legal coordination, and third-party collections
  • Maintain accurate records and ensure compliance

What We’re Looking For:

  • 2+ years of collections experience
  • Comfortable handling high call volume and tenant interaction
  • Excel and systems experience (Yardi a plus)
  • Bilingual (English/Spanish)

Job Tags

Full time

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