Performs readings of electric and water meters, recording the volume used by residential and commercial customers. Responsible for recordkeeping according to established procedures. Walks and/or drives NSBU vehicles over established route. Refers questions or concerns to the Meter Department Supervisor. Work involves frequent public contact and sometimes involves handling complaints that must be met with patience and tact. REPORTS TO Meter Manager SUPERVISORY RESPONSIBILITIES None. ON CALL This position is not on call. RESPONSIBILITIES Accurately reads, rereads, and rechecks various electric and water meters and records reading in hand-held device and other applicable equipment; keeps accurate records. Drives company vehicles in the course and scope of employment, in a safe and professional manner. Assists with the repair and maintenance of water meter boxes and ERTs, upon direction. Inspects and reports meters and connections with defects, damage, and/or unauthorized connections. Verifies readings to locate abnormal consumption and records reason(s) for fluctuations. Answers customer questions with accurate information, tactfully, or politely refers customer to Customer Service. Turns service off for non-payment, as directed. Handles dogs and other animals safely and with good public relations. Distributes and attaches hang notices in visible locations. Delivers NSBU mail, including outgoing bills, to USPS daily. Job Requirements EDUCATION High School Diploma/GED required. EXPERIENCE None Additional Requirements CERTIFICATES None. LICENSES Florida Driver's License Class E required. PHYSICAL DEMANDS While performing the duties of this position, the employee is regularly required to stand, walk, climb or balance, stoop, kneel, crouch, or crawl, and use hands. The employee is occasionally required to sit. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities are required for this job, with or without an accommodation. These include close, distant, and color vision. The incumbent is exposed to risks such as wet and/or humid conditions; and outside weather conditions, including extreme cold and/or heat. EMERGENCY RESPONSE DUTIES This position is part of New Smyrna Beach Utilities Emergency Management Team and, as such, shall be expected to perform all duties that are assigned during an emergency management operation. Any additional compensation, above the normal weekly salary shall be outlined in the Human Resources Manual or Collective Bargaining Agreement. Failure to appear to perform emergency management assignment and to work assigned shifts as scheduled by NSBUs Emergency Incident Commander or individuals designated by the General Manager/CEO to assign such functions may result in disciplinary action up to and including termination. About New Smyrna Beach Utilities For over 50 years, New Smyrna Beach Utilities (NSBU) has proudly provided the greater New Smyrna Beach area with high-quality utility services. Today, NSBU offers electric, water, wastewater, and reclaimed water services to approximately 30,000 residential and commercial customers. While most municipalities in Florida provide their own water and wastewater services, our community is unique because NSBU is one of only 34 municipal electric utilities in the stateexclusively dedicated to serving our customers, not investors. NSBU is funded solely through utility revenues and is not a taxing authority. NSBU is an equal opportunity employer and complies with the Americans with Disabilities Act. We are committed to providing reasonable accommodations to qualified individuals with disabilities. NSBU does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. All employment decisions are made based on merit, qualifications, and business needs. Veterans Preference. We value the service veterans and their family members have given to our country. We support the hiring of returning service members, veterans, and military spouses. Veterans preference is applied during our recruiting process. If you require an accommodation to submit your application or resume, please contact our Human Resources office at (386) 424-3570. NSBU is a local government organization and a Drug Free Workplace.
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